From enquiry to claim, businesses who add Pen's Personal Accident & Travel insurance to their Employee Benefit package will receive excellent service and flexibility.

Our empowered underwriters can make immediate decisions so we can respond to enquiries within 24-hours. Documentation will be issued within five days and confirmation of cover will be issued the same day.

We can attend benefits roadshows at company offices to explain the proposition upfront, and if insured employees have questions about their policy, we don't use call centres, they can speak to our technical underwriters direct.

We commit to regularly review our wording, so you can have confidence it covers the latest Government requirements as well as updates to insurance law.

If the worst happens, our medical service is provided by specialists and a new dedicated website makes it easy to track the progress of claims.