Casualty team offers primary and excess liability insurance across a broad range of industry and trade sectors. Our approach is to build long-term relationships with our brokers and clients and to create bespoke solutions particular to their needs. For casualty business, we focus on working with our partner brokers, providing a service that makes the difference.

Our Casualty offering is backed by A-rated security, direct access to experienced decision-making underwriters who provide prompt responses and an exceptional claims and risk management service.

This is one of the key differentiators for Pen Casualty. We aim to improve the quality of business written by using a team of highly experienced risk engineers to provide risk management support, delivering customised solutions to meet the client’s individual requirements.

Risk management forms one of the key cornerstones of working with, listening to and understanding the needs of our brokers and clients.

The strategy focuses on the general culture towards health and safety and claims defensibility, underlining the threat of uninsured risks that affect the bottom line of our clients. Underwriting, Claims and Risk Management are all linked together.

We are known as a market-leader for providing great claims service. We know how important it is that claims are dealt with fairly, effectively and with clear communication. For casualty claims, we have partnered with Specialist Lines, who share our client-focused approach.