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Tom Downey

Welcome to Pen

Tom Downey, Chief Executive Officer

Here at Pen, we’ve come a long way in a short space of time. But the truth is, the journey’s just begun.

From a ‘super start-up’ of a dozen or so brands in 2015, to a single cohesive business, we’re setting our sights on our next milestone – with a bold vision to become a £1bn GWP underwriting & distribution business.

We’ve already built a well-known brand, transformed ourselves operationally and created a multi-class, multi-territory virtual insurer – combining all the security and capabilities you’d expect from an insurance company with the entrepreneurial energy, niche expertise and flexibility that MGAs are known for, as well as a true marketplace for our brokers.
We’re now executing on our accelerated growth strategy to bring that £1bn business into reality. Having acquired the highly respected Manchester Underwriting Management in 2021, we added the specialist marine businesses Vessel Protect, Trafalgar Marine Trades, BMM Ports & Terminals, Freeboard Maritime and Fortify Marine to the Pen family in 2023 creating a whole new area of niche expertise.  

Strategic hires have also seen us develop and launch new risk solutions for the fast-growing tech sector, intellectual property space and directors & officers to best meet the evolving needs of our brokers and their clients. And, as we look to bring other quality businesses and strategic hires into the Pen family, a shared focus on underwriting discipline and investing in great people remains at the heart of our wish list.

We’ve also created a strong culture of one team, which we call One Pen. An underwriting business, led by underwriters. A business that demonstrates every day the added value it brings to customers, colleagues, coverholders, brokers and capacity providers alike.

Being part of a strong global organisation, we will continue to focus on our core values as well as an emphasis on profitably growing our business for the benefit of all our stakeholders. We will do this by investing in the businesses, the talent and the innovation which will drive our business to the next level.

It’s evolution, not revolution. And we’re just getting started. 

 

Our brand values

Behind any successful organisation is a defined set of values. Find out more about the values that define Pen.

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Our Distribution

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Pen's Leadership Team

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Discover the Power of Pen The Power of Pen Gives You The Edge

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Culture and Ethics

Our 'One Pen' culture is what brings us together makes us unique. Find out how we value what makes us different.

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Charity and Community

Discover how Pen supports our charity partners through fundraising, volunteering and raising awareness of good causes.

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Careers at Pen

Looking for your next opportunity? Find out more about working life at Pen and search our latest vacancies.

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The Journey to Pen

Back in 2014, Pen brought together 12 different businesses with a huge range of distribution and underwriting capabilities

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Pen Sales Team

Our sales team operate across the UK

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Agency

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Together we are building a place where business can flourish

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