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Culture and Ethics

At Pen, we're proud of our unique workplace culture and have coined the term 'One Pen' that encapsulates the togetherness we feel and value.

Inclusion and Diversity at Pen

We want Pen to be an organisation that all our people are proud to be a part of, and where everyone can call themselves one of our team. Our culture is embracing of difference, where you can be the best you can be and, perhaps most importantly, you can be you.

Our Inclusion and Diversity committee has been set-up to drive our focus and action across five key areas:

  • Gender
  • Multi Ethnicity Racial Aliance (MERA)
  • Disability
  • Mental health
  • Social mobility

We're proud to be part of one of the World's Most Ethical Companies

In 2021, as part of the Gallagher group, we have been recognised for the tenth year running as one of the World’s Most Ethical Companies. Globally, only 145 companies from 21 countries have been acknowledged in this way and we are the only insurance broker to be awarded this distinction. The Ethisphere Award is a global award, with other honourees including Dell, Marks & Spencer, Hasbro and Volvo.

The Ethisphere Institute recognises those companies that demonstrate a strong ethics and compliance programme, good corporate citizenship and responsibility as well as a culture of ethics, governance, leadership, innovation and reputation.

We are proud to have won this award for seven consecutive years, demonstrating our continued commitment to ethical behaviour. It shows potential and existing clients that they can trust us, not just from our principles but from how we put them into action.

As part of this, together with Gallagher, we participate in the United Nations Global Compact Principles. This is a policy which demonstrates a commitment to act in line with ten universally accepted principles in the areas of human rights, labour, environment and anti-corruption.

We are committed to giving back to our communities

In 2021 Pen employees voted to continue with our support for Pancreatic Cancer Action and Willow Foundation as our two corporate charity partners. Pen's own Charity Committee has been set up to focus our efforts. You can find out more about our fundraising activities on the charity page here.

Our ethics are part of our DNA and we apply them to our relationships with all of our stakeholders: colleagues, brokers, suppliers, partners and, most importantly, the people we insure.

Dive In 2021: Advocating, reflecting and driving change through active allyship All News

The return of Dive In next week marks the festival’s seventh year of facilitating important conversations on issues of equality, diversity and inclusion, and bringing together fresh perspectives and ideas to help the insurance industry continue to make progress in this space.

Read More

Pen’s Perspective On… mental health awareness, resilience and having open conversations All News

To mark Mental Health Awareness Week, our CEO Tom Downey has given his thoughts on organisational resilience and the importance of open conversations

Read More

Learn more about Pen

Charity and Community

Discover how Pen supports our charity partners through fundraising, volunteering and raising awareness of good causes.

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Careers at Pen

Looking for your next opportunity? Find out more about working life at Pen and search our latest vacancies.

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The Journey to Pen

Back in 2014, Pen brought together 12 different businesses with a huge range of distribution and underwriting capabilities

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