Pen Small Logo
  • Contact
  • Products
  • Claims
  • Distribution
  • Product Governance
  • Pen Central
  • News
  • About
  • Modern Slavery Act
Pen Central Login
67 Lombard St, London, EC3V 9LJ
  • Home
  • Product Governance

Product Governance

On this page, we provide guidance and resources to help support those brokers and coverholders selling our products. In particular, you will find Target Market Statements and Fair Value Assessment outcomes to help you understand the work Pen has carried out to assess the value of our products. 

Please note that our Target Market Statements and Fair Value Assessment outcomes are only intended to provide an indicative summary and not full summaries of coverage. They are not intended to be shared with policyholders. Please refer to the relevant policy documentation for full details of the coverage provided.

Target Market Statements and Fair Value Assessments

We have produced a series of Target Market Statements and Fair Value Assessments relating to our product groups, which can be found via the links below.

 






Household icon

Marine icon

UK professional indemnity icon
International PI icon
Property owners icon
Recruitment icon
Specialist fleet icon
Specialist liability casualty icon

 

 

Product Governance Overview

Pen's product governance process for new and existing products is summarised in these flowcharts.

Cost of Living 

We are aware of the impact of the current economic environment and cost of living implications. We want our customers to remain protected and to have insurance in place that meets their needs. Should you be in financial difficulty please contact the broker you purchased the insurance through and they may be able to assist by reviewing your cover or arranging alternative payment methods. Pen will work with them to help find a solution. If you purchased directly from Pen please contact your usual Pen representative.

Contact Pen Underwriting's Agency Team

Email our Agency Team

Email Us

The Power of Pen

What can a Pen do? We use ours to create solutions for businesses and people. Discover the Power of Pen.

Watch video

Get in Touch

Have a general enquiry and not sure who to contact?

Email Us

Learn more about Pen.

Agency

Brokers can access our extensive range of products under a single TOBA

Read more

Capacity Partnerships

Our partners include some of the biggest names from the insurance, reinsurance and Lloyd’s markets

Read more

Ethics

Together with our parent company, Gallagher, we have been recognised as one of the World’s Most Ethical Companies

Read more
  • Legal and Regulatory Information
  • Modern Slavery Act
  • UK Privacy Notice
  • EEA Privacy Notice
  • Cookie Policy
  • Complaints
67 Lombard St, London, EC3V 9LJ
© Pen Underwriting 2025. All rights reserved.