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Residential Property Owners

Available on Acturis and Pen Central

Digital Team: 01420 470 504 Email: uk.propertyowners.enquiries@penunderwriting.com Manual Team: 01420 470 517 Email: uk.propertyowners.nb@penunderwriting.com

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Our Residential Property Owners product is available via e-trade platforms such as Acturis and Pen Central (Platform 2), where most risks can be quoted instantly without referral. For more complex risks, higher sums insured or larger portfolios, you can engage directly with our experienced underwriters.

Our appetite includes:

Various residential property types including:
- private dwelling houses,
- converted flats,
- individual flats,
- holiday let and holiday homes, and
- (HMO) House of Multiple Occupation (endorsement applies).

Standard and non-standard residential tenant types including:
- working professionals,
- non-working tenants,
- students,
- employees,
- family members,
- council tenants, and
- housing associations.

Unoccupied properties and properties undergoing non-structural development works.
Listed building and properties constructed from 1800 onwards.
Larger portfolios, including a simple approach to multi-property risks on manually underwritten policies.

You'll find us easy to do business with. For risks that don’t fit e-trade, all you need to do is provide us the Insurer Quote Reference (IQR) from e-trade platforms and we can access and review the risk details. Not only will you get a quick response, but we can be flexible about what we cover and can offer discounted rates for good risks.

At Pen Property Owners, we have in-house claims service so all of our clients have a dedicated claims team and their expertise means bespoke support that adds value at every stage in the process.

Who Qualifies?

• residential properties where an Assured Shorthold Tenancy is in place
• houses, converted flats, holiday let or holiday homes and HMO
• various tenants such as working professionals, non-working tenants, students, employees, family members, council tenants, and housing associations
• portfolio capability
• unoccupied properties and properties undergoing non-structural works development

What's covered?

• Average Waiver and 85% Reinstatement cost if the property was professionally valued in the last 3 years
• Automatic cover for newly built and/or newly acquired buildings and for alterations, additions, and improvements to the buildings
• Day One cover options up to 50%
• Property Owners Liability options from £2M to £10M
• Renovation Works up to £100k on digital, higher limits on manually underwritten policies
• Loss of rent and alternative accommodation up to (25% on digital / 30% on manual) of the sum insured
• Sum insured will be adjusted during the period of insurance in accordance with fluctuations in suitable indices of cost
• 24/7 365 Helpline for Spillage (Oil & Chemicals) and Environmental clean-up costs including statutory costs
• Archaeological Discoveries
• Costs and expenses incurred in locating and repairing the actual source of the damage caused by escape of water or oil from any tank, apparatus or pipe
• Costs incurred in clearing, cleaning, and repairing drains, gutters, and sewers
• Damage to the building caused by police as a result of their concern for the welfare
• Damage to landscaped gardens and grounds as well as gardening equipment
• Illegal Activities and Illegal Cultivation of Drugs
• Loss of metered water, gas, oil or electricity
• Removal of Debris following a loss
• Replacement of Keys and Resetting of Digital Locks
• Unauthorised or unlawful occupation of the Premises
• Unauthorised use of Electricity, Gas, Oil, Water of Telecommunications
• Optional Covers such as Composite Insurance, First Loss Payee, Fly Tipping, Japanese Knotweed, Removal of Nests, Reinstatement to Match and Rent Protection

Does your client also need?

  • Blocks of Flats Personally underwritten for a bespoke quote Comprehensive cover for owners of blocks of flats
    View
  • Commercial Property Owners Buy online or trade with an underwriter Comprehensive cover for commercial property
    View
  • Terrorism Buy online or trade with an underwriter Get a quote for our Terrorism cover
    View

Documents

  • Residential Property Owners from Pen Download the information on this webpage as a brochure
  • Property Owners Brochure

Contacts

Nympha Dunnell
Head of Property Development - SME & Personal Lines
01420 470541
07729 442 473
Email
Caroline King
Trading and Operations Director - SME & Personal Lines
07557 154335
Email
Claims

Know your claims contact? Contact them direct or contact: 03330 107 190

Urgent claim outside office hours? Call: 0161 838 6600

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Added Value

Making a claim? Read our advice on what to submit

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The claims process unravelled

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Our claims team is award-winning

Our Real Estate team were winners of Insurance Times Claims Awards in 2012, 2014, 2015 and finalists in 2016

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