Property Owners

Available on Acturis and Pen Central

If you need help with activation or referrals - in fact, anything at all, get in touch on 01420 470 504 or via email

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Property is the most common e-traded product so finding something different - or placing risks that are 'different' can be hard.

At Pen, we pride ourselves on differentiation. That's why we offer solutions for general as well as niche and non-standard risks for both commercial and residential properties.

You'll find our product on Acturis, plus, for the right opportunity we can build a bespoke product:
- To your specification e.g. a white-labelled product available only to your brokers through the software house of your choice.
- For your own quote and buy administration system.

As e-trading specialists, being easy to do business with is built into everything we do, and for supporting brokers we can offer premium flex. Our E-Trade products are also supported by dedicated Property Owners underwriters on referral cases.

For your client, we aim to add value wherever we can, so we offer pro-rata refunds for cancellations, which means your client will get back a % of the premium price if they need to cancel part way through the policy.

Who Qualifies?

We cover both commercial (over 800 trades) and residential properties, specialising in non-standard needs:

- Properties with short-hold tenancies (from six months)
- Student, Housing Association and Local Authority tenants
- Occupancies where there is no agreement between the tenant/landlord eg where the agreement is with the council rather than the tenant
- Mixed use properties eg commercial with residential above
- Non-standard inc flat roofs
- Portfolio capability
- Unoccupied properties (FLEA cover)
- Properties under development rated as unoccupied, if no major structural works, up to contract value of £100K

What's covered?

- Unoccupied (FLEA cover) with varying levels of cover and BSI limits available via the referral function.
- Short-term policies available on unoccupied risks via the referral function.
- Short-hold tenancies from six months.
- Non-standard tenant types including Students, Asylum Seekers, Holiday home, Unemployed with benefits, Council support etc. Cover for Bedsits available via the referral function.
- Occupancies where there is no tenancy agreement between the tenant and landlord e.g. where the tenancy agreement is with the council rather than the tenant.
- Properties with mixed use e.g. commercial with residential above.
- Properties constructed from 1600 onwards.
- Non-standard construction.
- Portfolio capability including a simple approach to multi-property risks.
- Properties under development rated as unoccupied if there are no major structural works, subject to contract value limit of £100K. £250K or 75% of the sum insured available via the referral function.
- Blocks of Flats.
- TSI up to £1m for residential properties and £3m for commercial properties. Higher limits can be supported, by our transactional team from an e-traded referral.
- Full postcode data.
- Housing Association.
- 800 commercial property uses and can cover a wide range of tenant types including multiple commercial occupancies.
- Composite insured available via the referral function.